DIPTI CHANDHOKE VIJAY CHANDHOKE

Director Sales And Partnerships | Technology Markets

Profile summary

Career highlights

Key skills

Professional experience

Shaped sales and partnership strategy across the Middle East and Africa region, steering regional operations and account expansion. Directed pre-sales engineering teams to build technical solutions while managing channel partner ecosystems and vendor relations.

• •Closed 1.3M$ in the first quarter of joining Swissnet.
• •Developed new accounts for Swissnet in Ivory Coast, Egypt, Qatar, Saudi Arabia, Jordan, and Bahrain.
• •Built sales strategies and use cases for hospitality, education, healthcare, and logistics verticals.
• •Secured key enterprise accounts including Accor, Aldar, Lulu, Fedex, Agoda, and Soneva.

Defined regional sales and operations strategy for the Middle East and Africa, steering cross-functional teams across pre-sales, sales, operations, and support functions while reporting on profitability, gross margin, and top-line targets. Directed annual and quarterly business planning across the United Empire, Kingdom of Saudi Arabia, and Egypt.

• •Generated 2.5 million in new annual recurring revenue across 8 accounts.
• •Managed relationships with global enterprise stakeholders including CIO, IT operations, and procurement teams.

Directed digital twin consultancy and design services across real estate, entertainment, hospitality, and data center verticals for clients in the UAE and Saudi Arabia. Managed strategic advisory engagements spanning IT infrastructure modernization, operational technology cybersecurity risk mitigation, and end-to-end feasibility studies. Partnered with regional organizations including Miral, Modon, Dubai Holding, Wasl, Adeera, Qiddiya, Seven Entertainment, and the Royal Commission of Alula.

• •Conducted feasibility studies and client workshops to establish programs targeting a 100% digital twin adoption rate.
• •Consulted on IT infrastructure revamps to support digital twin implementations and secured IT-to-OT network connections against operational risks.

Directed enterprise sales operations across retail, real estate, and hospitality verticals. Expanded market presence by building account pipelines and establishing partner networks for hardware and infrastructure portfolios.

• •Closed 600k worth of orders within 3 months of joining in a brand-new account for Huawei.
• •Achieved 120% of annual sales quota in 2022 with 7.2M actual against a 6M target.
• •Secured pre-qualification on approved vendor lists for major upcoming projects including Guggenheim Museum and Saadiyat Grove.

• •Achieved annual quota within 6 months of joining Cisco Systems and earned top account manager of the quarter recognition out of 12 representatives in the UAE following the Royal Atlantis deal.
• •Increased revenue from dormant accounts by 37% through client issue resolution, remediation action plan implementation, and trust rebuilding.

• •Self-sourced 80% of the total pipeline through cold outreach and professional connections.
• •Expanded the account base by 30% in the first year and by 80% over a 4 year period within real estate, hospitality, and enterprise retail verticals.

• •Launched emerging market business as an early regional employee, acquiring the initial company accounts in the territory.
• •Received the most valuable employee award during the period covering 2011 to 2014.

• •Executed go-to-market strategies with channel partners in Qatar and Bahrain, resulting in increased sales of 25%.
• •Managed the transition of Nortel customers onto the Avaya platform following the acquisition.

• •Executed cross country roll out strategy for product upgrades to existing customers, achieving a 79% conversion rate.
• •Implemented voice PABX and contact center solutions featuring dialer, logger, agent configuration, and call flow for major BPO accounts such as Wipro, Interglobe, Oberoi Hotels, and Taj Hotels.

• •Closed 1.3M$ in the first quarter of joining Swissnet, developing new accounts across Ivory Coast, Egypt, Qatar, Saudi Arabia, Jordan, and Bahrain.
• •Forecasted monthly and quarterly booking and revenue numbers to management while maintaining the required gross profit for the annual target.

• •Evaluated technical compliance of racing vehicles against official federation regulations.
• •Trained scrutineers on inspection protocols and safety standards.

Education

Electronics & Communication

Certifications

Languages